HonorHealth hiring Registration Scheduler Ortho Spine Surgery in Scottsdale, AZ | LinkedIn (2024)

Overview up to $1,500 Sign On Bonus Located at E. Shea Blvd & N. 50th Street Monday - Friday; 8a to 5p Scheduling experience preferred Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. HonorHealth is looking for a Registration Scheduler to support the Ortho Spine Surgery Clinic. This service line is growing, and you will work with (2) Physician Providers, a NP, other MAs, a Rad Tech, RN Navigator, Sr. Surgery Scheduler and reports to the Practice Manager. Services that include, but not limited to, patients with head pain and injuries, neuro problems to back pain for the adult population 17 years and older. The already established and growing practice is a fast-paced atmosphere with a team-oriented aura where everyone is cross-trained and helps where needed and has an already-built reputation of excellence. There is a plan to relocate to a new facility soon which indicates room for growth in the future with the luxury of being located close to an HonorHealth Urgent Care, a Primary Care and Complete Care Center as well. The ideal candidate must meet the requirements of the role that includes a HSD/GED. In addition, scheduling experience is preferred but not requires along with great customer service skills and care. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all. Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions. May also be performing the following imaging support duties: Receives and transfers incoming calls, Generates reports and retrieves images from the PACS system, Assists in maintaining efficient patient workflow, Maintains all records and ensure dissemination of such files to designated/requesting parties, Ensures patients are appropriately prepared for their exam, Transports patients when necessary, Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed. Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed. Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information. Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable. In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable. Complete patient chart process and maintains with appropriate information. Communicates with Workman’s Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable. Views email on a daily basis and provides supervisor with appropriate information and memorandums. Maintain inventory of office supplies/forms and places orders as required. Performs other duties as assigned. Qualifications Education High School Diploma or GED Required Licenses and Certifications Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required Basic Life Support (BLS) Hospital Outpatient Department (HOPD) Sites ONLY 60 Days Required